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This online privacy policy tells you about the information The House Chef
collects through our website(s), www.thehousechef.com (the "Website"),
how we use that information and how you can opt out of certain uses
of information we may collect. If you have any questions about our
privacy policy or our use of your information, you can email us.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING ANY OF The House Chef
SERVICES. BY USING ANY SUCH SERVICES AND/OR NAVIGATING THROUGH THE
WEBSITE YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND
THIS POLICY AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. IF YOU
DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, SIMPLY
EXIT THIS PAGE WITHOUT ACCESSING OR USING ANY OF OUR SERVICES.
This Privacy Policy is incorporated into and subject to the terms
of the Site Use Terms of Use Agreement, which is also posted at
the Website. This Privacy Policy was last updated on April 11, 2010.
Below you will find information on a number of topics, including:
1. What personally identifiable information of yours is collected
from you through the Website;
2. How the collected information is used;
3. With whom such information may be shared;
4. What choices are available to you regarding collection, use and
distribution of the information;
5. The kind of security procedures that are in place to protect
the loss, misuse or alteration of information under our control;
and
6. How you can correct any inaccuracies in the information.
A Special Note About Children. Children are not eligible to use
our service and we ask that minors (under the age of 13) do not
submit any personal information to us or use the service. The House Chef
does not collect or maintain information from those actually known
to be under the age of 13, and no part of our Website is structured
to attract anyone under the age of 13.
General Information Collection and Use
The House Chef is the sole owner of the information collected on
the Website. We will not sell, share or rent this information to
others in ways different from what is disclosed in this policy,
without first obtaining your consent. Generally, we request this
information when registering visitors to the Website, when visitors
to the Website and/or registered users request a particular service,
or when website visitors enter a sweepstakes or contest. This information
collected is used to register the user for the selected service
and to contact the user about such service (e.g. email address).
Information required to be submitted to become a registered user
includes name, email address and street address. Information required
to be submitted to become an affiliate includes name, website name
and URL, email address, phone number, taxpayer identification number,
name to which checks should be written and tax classification. In
addition to the foregoing, for purposes of allowing targeted marketing
to such individuals, applicable site owners are provided with
access to the name and email information for each member.
Certain of our clients (e.g. participants in the
affiliate program) have the ability to sign up to receive emails
from The House Chef, however no such emails will be sent to a client
unless such client has requested to receive it.
Some of our services may be offered in conjunction with partner
companies, affiliates or other companies or websites with which
we work. In order for us to provide these services to you, it may
be necessary for us to share your personal information with one
of such entities. These parties are not allowed to use personally
identifiable information except for the purpose of providing these
services. If you do not want your data to be shared, you can choose
not to allow the transfer by not using that particular service.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we may
retain such information in the records of your account. We may also
retain customer service correspondence and other correspondence
from The House Chef to you. We retain these records in order to
measure and improve our customer service, and to investigate potential
fraud and violations of our Terms of Use Agreement. We may, over
time, delete these records if permitted by law.
Cookies
A "cookie" is a piece of data stored on a user's hard
drive containing information about the user. As part of offering
and providing personalized services, we may use cookies in an effort
to save you time while on our Website. If a user rejects the cookie,
he or she may still have limited use of the Website. Generally we
use cookies to:
1. Remind us who you are and to access your account information;
2. Track and target the interests of our users to enhance the experience
on our Website; and
3. Estimate our audience size and measure certain traffic patterns.
IP Addresses
Every computer connected to the Internet is given an IP address.
We use IP addresses to analyze trends, administer the Website, track
users' movement and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable information,
and our web servers do not record the email addresses of our visitors.
Sharing
As a general rule, except as described in this privacy policy, we
will not disclose any of your personally identifiable information
except when we have your permission or under special circumstances
(such as when we believe the law requires it). We may disclose or
share aggregated demographic information with certain partners,
affiliates and advertisers, however, except as described above,
this is not linked to any personal information that can identify
any individual person or company. In addition, The House Chef may
disclose account or other personal information when we have reason
to believe that disclosing this information is necessary to identify,
contact or bring legal action against someone who may be causing
injury to or interference with The House Chef's rights or property,
other Website users or anyone else that could be harmed by such
activities.
The House Chef may also release personal information to appropriate
governmental authorities under the following circumstances:
* Where release is required by law (for example, a subpoena) or
regulation, or is requested by a government agency conducting investigations
or proceedings; or
* Where our records indicate a company may be engaged in fraudulent
activity or other deceptive practices that a governmental agency
should be made aware of.
As with any other business, it is possible that The House Chef
in the future could merge with or be acquired by another company.
If such an acquisition occurs, the successor company would have
access to the information maintained by The House Chef, including
customer account information, but would continue to be bound by
this Privacy Policy unless and until it is amended as described
herein.
Links
This Website may contain links to other websites. Please be aware
that we are not responsible for the privacy practices of such other
websites, as this privacy policy applies solely to the Website.
We encourage our users to remain vigilant when they leave our Website
and to read the privacy statements of each and every website that
collects personally identifiable information.
Surveys
From time-to-time our Website may request information from users
via surveys (e.g. within the Feedback section of the Website). Participation
in these surveys, to the extent we run any, is completely voluntary
and the user therefore has a choice whether or not to disclose this
information. Information requested may include contact information
(such as name and shipping address) and demographic information
(such as zip code and age level). Survey information will be used
for purposes of monitoring or improving the use and satisfaction
of the Website.
Security
This Website takes numerous precautions to protect our users' information.
When users submit sensitive information via the Website (e.g. [credit
card information]), such information is protected both on- and offline.
[We encrypt certain sensitive information using Secure Socket Layer
(SSL) technology to ensure that our visitors' information is safe
as it is sent over the Internet to our server. SSL works by using
a private key to encrypt data that is transferred over the SSL connection].
In addition, all of our users' sensitive information is restricted
in our offices. While The House Chef employs commercially reasonable
security measures to protect our data and seeks to partner with
companies which do the same, we cannot absolutely guarantee the
security of any data transmission over the Internet or any wireless
network. Unfortunately, no data transmission over the Internet or
any wireless network can be guaranteed to be 100% secure, and we
therefore are not responsible for any breach of security or for
any actions of any third parties that may receive any such information.
Correction/Updating Personal Information
If your personally identifiable information changes at any time,
please send us an email.
Choice/Opt-out
Our users are given the opportunity to "opt-out" of receiving
communications from The House Chef by sending us an email.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
under the appropriate link on the "home page" of our Website
so our users are always aware of what information we collect, how
we use it and under what circumstances, if any, we disclose it.
The new terms shall be effective immediately upon being posted on
the Website. It is the responsibility of each user to review the
latest terms from time to time, and if any user does not agree with
any updates to the privacy policy, such user should immediately
cease use of the Website and any purchased services.
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